My Health Plan

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This Medical Mutual of Ohio and its Family of Companies (collectively, “Medical Mutual”) website links to other Internet sites (“Third Party Sites”) that are not maintained by or under the control of Medical Mutual. These links are provided solely for your convenience, and you access them at your own risk. Medical Mutual makes no warranties or representations about the contents of products, services or information offered in such Third Party Sites. Consequently, Medical Mutual is not and cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in Third Party Sites linked to this Medical Mutual website.

Building A Quality Network

Medical Mutual carefully selects the healthcare providers to include in our network. All hospitals, medical facilities and providers in our network must meet strict credentialing and licensing requirements. We regularly evaluate primary care practitioners and specialists from more than 25 medical specialties to make sure our network provides the care you need in a reasonable distance.

Medical Mutual’s network of providers is not based on specific cost, quality or member experience data. However, this information about our providers is very important to us. As a Medical Mutual member, you have a choice when it comes to your medical care. To help you make your healthcare decisions, our Find a Provider and My Care Compare tools provide you with quality, patient satisfaction and cost data.

Search for a provider or facility and review patient satisfaction data using the Find a Provider tool, available at MedMutual.com. If you have access to My Health Plan, your personalized member website at MedMutual.com/member, log in to view providers' patient satisfaction ratings and medical facilities’ quality ratings.

The My Care Compare tool lets members with access to My Health Plan research and compare services, locations and costs of select medical treatments and procedures.

Once you are logged into My Health Plan, Find a Provider and My Care Compare are available under Quick Links or the Resources & Tools tab.

We hope these resources help you make healthcare decisions. If you have problems getting an appointment, have concerns about in-network providers or want to give us your feedback, call Customer Care at the number on your member identification (ID) card.

Provider data last updated on: 7/20/2017
Page last updated on: 6/9/2016
Y0121_WSr2_2016_May16 CMS Pending

The information on this Web site and any links are for your information only and does not take the place of, or is intended to be a substitute for professional medical advice, diagnosis or treatment from your doctor. Any services recommended or provided by your doctor may not be covered under the terms of your benefit plan. Eligibility and coverage are subject to the specific terms of your benefit plan.